'I basically got PAID to do my own delivery': Homeowner’s fridge delivery turns chaotic after crew refuse to bring it inside without $300 bribe, man confronts store and receives $372 cash-back, but is forced to dismantle the fridge and move it in himself

Author image for Emma Saven
Emma Saven
Dec 12, 2025 9:00 AM EST

When you pay for delivery services after purchasing furniture or appliances…It's pretty self-explanatory that the delivery part is actually expected. And by delivered, we don't mind carelessly thrown in one's garage…but handed with care, and in many cases even installed! Whether it sounds like a big ask or not, it's paid for, so it is not strange for you to want those promises kept! So, we can understand this new homeowner's frustration when his promise of a refrigerator delivery soon turned into utter chaos. With delivery drivers acting as if a refrigerator delivery is utter taboo…aka, they're too lazy to put in the energy to get it through the front door…So this homeowner is stuck with a few unhelpful workers and a disassembled refrigerator.

The drivers refuse to help him get the fridge inside, even after telling him they'll do it for an extra $300… He reported the lack of efficient services to the store, and they ended up taking a big chunk off his bill and apologized. So if you look at the silver lining, He actually got paid to do his own delivery…Whether or not his fridge currently remains in 5 pieces!

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  • The positive thing is that this homeowner just adopted a whole new array of skills after his purchase. We've heard he's even added technician, carpenter, and mover under his list of LinkedIn Skills…The delivery guys may have been dodgy, and a bit more of ‘money magnets’ than anything else, but at least he has a great handyman who's willing to help him in the battle between Homeowner vs Installing a Refrigerator!

  • Worker installing a new refrigerator in someone's house
    via gettyimages

    Image is representative only and does not depict the actual subjects of the story.

  • My Refrigerator Delivery Turned Into a Whole Movie (Home Depot + Side Deal Scam)

    I swear I did NOT sign up for this level of chaos just to get a new fridge.
    via kemzo
  • Ordered a Samsung RF32 French door fridge from Home Depot. Delivery guys show up, take one look around and go: "Yeah... all your doors are too small.
    via kemzo
  • We can't bring it inside." Okay... cool. They left with the fridge, then my call them and ask can't they come and try.
    via kemzo
  • They drop it in my garage like a pallet of bricks and bounce. Then come back and say: "If you give us something, we can try to get it inside." Not Home Depot.
    via kemzo
  • Not a service call. Just them. I'm thinking like $60- 100 or something. I said, "No problem." They leave AGAIN saying they'll be back after their route.
    via kemzo
  • They never come back. Today I call them around 1 p.m. Suddenly the price becomes: "$300 cash.
    via kemzo
  • Man counting cash in his hands
    via gettysignature

    Image is representative only and does not depict the actual subjects of the story.

  • This is now between you and us, not Home Depot." What kind of GTA side quest is this??
    via kemzo
  • I told them $300 was too much. They said they'd call back. Spoiler: they didn't. So I go to Home Depot and explain everything.
    via kemzo
  • They immediately go: "Oh hell no. Here's $372 off your purchase... you can just put it inside yourself." Bruh... I basically got PAID to do my own delivery.
    via kemzo
  • Now I've got this monster fridge in my garage. Had to call my handyman for tomorrow.
    via kemzo
  • Turns out to get this fridge inside, we have to: Remove all 3 doors Disconnect the water line + electronics • Take off the freezer drawer. Undo my weatherization (hard plastic screwed-on door seal) Bring the fridge into the house sideways Pray Apparently the fridge is 29.5" deep with the doors removed, and my back door opening is 33" only if I remove the entire weatherstrip trim.
    via kemzo
  • So yes... we are now uninstalling my home's insulation to get this fridge through a door.
    via kemzo
  • At this point I'm basically a Samsung certified technician + a carpenter + a mover. All because two delivery guys tried to hustle me like I was buying sneakers out of a trunk.
    via kemzo
  • Wish me luck.
    via kemzo
  • Two delivery drivers in uniform carrying a large parcel out of a truck
    via gettyimagespro

    Image is representative only and does not depict the actual subjects of the story.

  • FunDivertissement How did you get that one in the house? or do live somwhere where the fridge stays with the house? Hope you get it in okay, and hope you love your new fridge as much as I like mine!
    via FunDivertissement
  • OP kemzo I got it with the house two years ago.
    via kemzo
  • ellaflutterby Dude, no. Don't take the doors off. Remove the freezer drawer, open the fridge doors and angle it in through the doorway.
    via ellaflutterby
  • OP kemzo Thanks for this information! We will definitely try this
    via kemzo
  • Dubsteprhino Yo idk why people are jumping on OP i had a fridge delivered by lowes and they took the front door off the hinges for me, put it back, didn't cost anything.
    via Dubsteprhino
  • OP kemzo I don't know either! I'm a new homeowner my first ever appliance purchase since I moved in 2 years ago. Thankfully, this is not my PhD defense. ☺
    via kemzo
  • NightmareMetals So in a twist the guys that said it wouldn't fit were not BSing you and the $300 quote was fair.
    via NightmareMetals
  • OP kemzo We'll see tomorrow
    via kemzo

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money-returned delivery guys new homeowner dissemble refrigerator
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